Office 2013

Backbone cannot synchronize anymore Windows 7/Outlook

Problem
When you try to sync Backbone in Outlook you get an Error.
Backbone do not support Internet Explorer 11 at the moment.

Solution
You need to uninstall Internet Explorer 11.
Image

Windows 7 users can uninstall Internet Explorer 11 on their system. It needs to be noted that this restores the previous version of Internet Explorer that was installed on the system. This can be IE8,9 or 10 depending on whether the browser has been upgraded in the past.

  1. Click on the start menu and select Control Panel from the menu that opens up.
  2. Select Uninstall a program under Programs.
  3. Internet Explorer 11 is not listed in the installed programs listing. It is listed as an update, so select View installed updates from the left sidebar.
  4. The browser is listed in the Microsoft Windows group. You have two options to find it here. Either click on the first entry and type Inter in rapid succession, or sort the whole listing by date.

This removes Internet Explorer 11 from the Windows 7 system and replaces it with the version of the browser that was installed before it.

Office 2013 32 bit or 64 bit install how to choose?

To install 32-bit version:
Office installs the 32-bit version automatically even if your computer is running 64-bit editions of Windows. You might want to install the 64-bit version of Office if you usually work with large databases or worksheets.

To install 64-bit version:

1.If you ran Office Setup from the root folder, and you clicked Customize, click Close to exit Setup.
2.Click Yes to cancel Setup, and then click Close
3.Go to the x64 folder on the Office disc, and double-click Setup.exe to run the 64-bit version of Setup.

Your computer must be running at least 64-bit edition Windows 7 to install 64bit version.

Backbone synchronize ERROR with Outlook 2013

It will only work with 32bit version of Outlook.
How do i know which version of Outlook i have?
Open Outlook 2013 and click File in the top left hand corner. Now click Office Account, then About Office 2013. The version type will be displayed on the right hand side. You will have either 32-bit or 64-bit.
Image

If that didn’t solve your problem check so you don’t have Internet Explorer 2011 it is not compatible with that version.